Effective Date: 1 March 2026
Welcome to Ruchi Rider! These Terms and Conditions (“Terms”) govern your use of our mobile application, services, and features. By downloading, accessing, or using Ruchi Rider, you agree to comply with these Terms.
If you do not agree with any part of these Terms, please do not use the app.
Eligibility: You must be at least 13 years old to use Ruchi Rider.
Account Registration: You may be required to create an account using your phone number. You are responsible for keeping your login credentials secure.
Lawful Use: You agree to use the app only for lawful purposes and in accordance with applicable laws.
Ruchi Rider offers:
Ordering groceries, food, medicine, dairy, fruits, vegetables, snacks, and non-veg items.
Booking rental services and vehicles.
Accessing local stores and product information.
Secure order placement and home delivery.
Tracking order status and history.
We do not guarantee the availability of all products or services at all times. Product availability and pricing are subject to change without notice.
Placing Orders: You can place orders through the app. Ensure all information (address, contact, items) is correct.
Payment: Payments can be made through the app via available payment methods. You agree to pay all charges associated with your orders.
Refunds and Cancellations: Refunds, cancellations, and disputes will be handled according to our Refund Policy (refer to app or website).
Delivery times are estimated and may vary depending on location, weather, and service availability.
You agree to provide accurate delivery information.
Ruchi Rider is not responsible for delays caused by external factors beyond our control.
Provide accurate and complete information.
Use the app in a responsible and lawful manner.
Not misuse or disrupt the app, services, or other users’ experience.
All content in the app, including logos, designs, graphics, and text, is the property of Ruchi Rider or its licensors.
You may not copy, reproduce, modify, distribute, or create derivative works without written permission.
Ruchi Rider is not liable for any indirect, incidental, or consequential damages arising from your use of the app.
We do not guarantee uninterrupted or error-free access to the app.
Your use of the app is also governed by our Privacy Policy. By using the app, you agree to the collection and use of information as described in our Privacy Policy.
We may update these Terms periodically. Any changes will be posted on the app or our website with the effective date. Continued use of the app constitutes acceptance of the updated Terms.
We may suspend or terminate your access to the app if you violate these Terms or engage in unlawful or harmful behavior.
These Terms are governed by the laws of the jurisdiction in which Ruchi Rider operates. Any disputes will be resolved under applicable local laws.
For any questions about these Terms and Conditions, contact us at:
Email: cmsarvesh115@gmail.com
